Can I return my order?
Unworn items with the hang tags still attached can be returned for a full refund.
Free returns only applies to returns shipped from within the United States. Shipping costs for returns originating from outside of the US are to be covered by the customer. Please mail returns to 4213 North Frazier Street. E2, Conroe, TX 77303.
After initiating a refund on our webpage, we will send you a FedEx return label.
What is the refund policy for orders placed on BoxtoGolf.com?
You can view our full refund policy here: https://boxtogolfint.com/pages/refund-policy
Can I exchange the item I purchased on BoxtoGolf.com?
Unless otherwise stated expressly by BOXTO, you can exchange the purchase made on this Website in accordance with the terms described hereinbelow.
Exchanges for purchases made on this Website may be processed exclusively for the same item/style purchased in a different size. All Exchanges for different items/styles must go through the return process and the placement of a new order on this Website. Exchange orders cannot be edited once submitted.
BOXTO will cover the shipping costs exclusively for one (1) product exchange per client/customer/order. All other shipping costs associated to subsequent exchanges, if any, shall be entirely paid by you.
You can view our full Exchange policy here: https://boxtogolfint.com/pages/exchange-policy
I purchased Boxto product from a different website/store, can I return it to BoxtoGolf.com directly?
Products purchased at retail locations (golf pro shops, department stores, specialized stores) may only be exchanged at such retail locations and in accordance with their policies.
I received Boxto product as a gift, can I return it for an exchange?
Yes! We are happy to take back your new, unworn Boxto item and exchange it for something you prefer. Please contact us via email address info@boxtogolf.com.
When will I receive my refund for my return?
Our refunds are credited to the original payment method within 14 business days of receiving the item(s). Please save the tracking number (below the barcode) on the PrePaid FedEx label to ensure it was successfully delivered to our facility and is in the queue for processing. Please visit our returns page here for more details.
